Skip links

SECURITY POLICY

Welcome to the mobile application and website services provided by smartjsawhomedecor.uk.
We are committed to protecting the privacy and data security of our users. This privacy policy explains how we collect, use, store and share your information, and your rights in this regard. By using our services, you agree to the content of this policy.

Scope of application
This policy applies to all data collection and processing activities involved when you access and use our products through this website, application or API.

What information we collect
a. Information you actively provide:
Name, contact information, email address, registration information
Configuration data, such as style preferences, space usage, design preferences, etc.
Project naming, saving sketches and design history
b. Data collected through scanning functions:
Indoor space image/video acquisition (for dimensional measurement and modeling)
3D spatial structure data (wall position, window opening, area, etc.)
Through LiDAR or ARKit/ARCore Depth data collected (only used when supported by the device)
Location information (used to recommend local design styles or building material suppliers, requiring your authorization)
c. Information automatically collected by the system:
Device information (mobile phone model, system version, IP address, etc.)
Usage log (number of clicks, operation path, crash report)
Network behavior information collected through cookies or tracking technology

How we use your information
We collect your information mainly for the following purposes:
Generate AI decoration design suggestions that match your space
Build a 3D model of the house and a visualization plan for you to preview or share
Save project progress so that you can continue to edit across devices
Personalized recommendation of style, material or collaborative design plan
Analyze user behavior and improve product experience
Comply with laws and regulations or protect the security of the platform and users

Storage and protection of information
We store data on local servers in the United States and use encryption technology (HTTPS/AES) to ensure data transmission and storage security
Scanned images and 3D modeling data are only used to generate space plans, not for face recognition, advertising or unrelated model training
Project data is saved in your account by default, and you can delete or export it at any time
Unless otherwise authorized, the data of unregistered users will be automatically cleared within 30 days.

Will we share information?
We will not sell any of your personal information. We may share some data in the following circumstances:
With trusted partners who provide us with cloud services, rendering processing and customer service support
With your authorization, share relevant data with designers, cooperation platforms or building materials recommendation engines
Necessary to fulfill legal obligations, enter into contracts or respond to legal requirements
All partners must sign a data confidentiality agreement and use the data only for the purpose of providing services.

About underage users
This website is not intended for children under the age of 13 and will not actively collect information related to children. If you are a minor user, please use our products under the supervision of your parents or guardians.

Your rights
You have the right to:
Access, correct or delete your account information and design data
Withdraw consent (such as turning off location permissions)
Request us to permanently delete your account and related data
Refuse to use non-core functional data (such as personalized recommendations)
You can do this in the App settings or send a request to: [email protected]

Cookies and tracking technologies
We use cookies and analytical tools (such as Google Analytics) to improve website performance and user experience. You can turn off Cookies in your browser or block third-party tracking through settings.

Privacy Policy Updates
We may update this policy based on laws and regulations, product adjustments or technical requirements. Updates will be announced on the official website or App page and the “latest effective date” will be indicated.

Home
Account